I’m Paul Bailey and I’m the lead user researcher working with DVSA to create an app that will allow examiners to digitally record driving tests and make life simpler for customers.
User research enables us to learn about users and create services that meet their needs.
Without it, it’s difficult to know what problems need to be solved, what to build or if the service you create will work well for the people who use it.
To understand the needs of people who use the driving test, the project team has travelled the length of the country visiting over 40 test centres, attending conferences and talking to everyone involved in the driving test experience.
A FORMER driving instructor has lost his appeal against a driving ban imposed for speeding.
Stephen Gary Perie, 38, was handed a six-month totting-up disqualification last month for travelling at 80mph on a 70mph dual carriageway stretch of the A590 at Meathop in March. He already had nine on his licence for previous speeding offences.
Perie’s appeal against the ban was heard at Carlisle Crown Court.
Judge David Potter and two magistrates heard Perie, of Holly House Cottages, Barber Green, near Grange, lived in a ‘distinctly rural area’ several miles from the nearest shop.
A driving instructor who sexually assaulted three learner drivers while giving them lessons has today (Friday, October 11) been jailed.
Derek Booth, 49, of Coed Mor, Pen-y-ffordd near Holywell, was today sent to prison following a hearing at Liverpool Crown Court.
Booth previously stood trial at Chester Crown Court and was found guilty of five counts of sexual assault against three women.
Today the court heard from some of the victim statements of the women, some of whom were described as vulnerable having suffered with mental health illnesses prior to the assaults.